Studio Policy

We have established clear policies to ensure a smooth and enjoyable experience for our valued customers.


Appointments are highly recommended. We do accept walk-in clients depending upon our availability. Appointments are made to provide convenience to high-volume schedules. Appointments can be made by calling or texting us at (323) 925-5546 or through our online booking system with your phones, tablets, or computers. You can also let us know of any additional needs through text or call after making the appointment.

Booking appointments with specific Artists, please text or call only for availability.

You can change or cancel your appointment free of charge 48 hours before the beginning of your appointment. Making a change or cancellation within 48 hours of the beginning of your appointment is considered late and will result in a $20 fee. Repeated late cancellations will result in the loss of your booking privileges.

Please be on time. If you are late by 15 minutes, there is a charge of $1/min thereafter. If you are 25 minutes late, we will cancel your appointment.

For fixes, proof of your previous appointment and pictures of the nails are required. We only fix the nails that require fixing (not the whole set), and the fix will be exactly the same (no color/design change).


Your satisfaction is our highest priority. Please make sure that you are satisfied with your nails before you leave. Let us know if you require any fixes or changes when you are still at the salon, and we will be more than happy to take care of them.

Cash, Zelle, or Venmo is preferred for tips.

Complementary Fixes

We guarantee our gel manicure and pedicure services for a 7-day, 2-day guarantee on regular polish applications.

We reserve the rights to refuse service to anyone, including but not limited to;
  • Anyone with contagious nail conditions
  • Anyone with infected/open wounds on the treatment area
  • Anyone with ill/contagious health conditions
  • Anyone who has inappropriate behaviors towards our technicians or customers